Introduction
This Privacy Policy explains how Glastonbury Appliance Repair Services collects, uses, and protects your information when you visit our website at glastonbury-appliance-repairs.co.uk. We are committed to safeguarding your privacy and comply with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.
Information We Collect
When you visit our website, we automatically collect certain information through standard web technologies. This includes:
- IP address and device type
- Browser type and version
- Pages visited and time spent on each page
- Referring website or search term used
- Server logs containing access times and requested files
We do not collect names, email addresses, phone numbers, or any other personally identifiable information unless you voluntarily provide it through a contact form. Even then, such data is not stored in a database and is used solely for the purpose of responding to your inquiry.
How We Use Information
The information we collect is used exclusively for the following purposes:
- To understand how visitors interact with our website
- To improve website performance and user experience
- To monitor and prevent fraudulent activity
- To compile anonymous statistical reports
We do not use your data for marketing, profiling, or automated decision-making. No personal data is sold, rented, or shared for commercial purposes.
Cookies and Tracking Technologies
We use cookies and similar tracking technologies to enhance your browsing experience. These include:
- Essential cookies to maintain website functionality
- Analytics cookies to measure traffic and usage patterns
Cookies do not store personal information. You can manage or disable cookies through your browser settings. Disabling cookies may affect some website features.
Third-Party Services
We use third-party services to help us analyze website traffic and deliver relevant content. These include:
- Google Analytics – to collect anonymous usage data and generate reports
- Google Ads – to display targeted advertisements based on general browsing behaviour
These third parties may set their own cookies and collect data under their own privacy policies. We do not control their practices and encourage you to review their policies directly.
Data Security
We implement reasonable technical and organisational measures to protect your data against unauthorised access, alteration, disclosure, or destruction. However, please note that no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.
Your Rights
Under UK GDPR, you have the following rights regarding your personal data:
- The right to be informed about how your data is used
- The right of access to your personal data
- The right to rectification of inaccurate data
- The right to erasure (right to be forgotten)
- The right to restrict processing
- The right to data portability
- The right to object to processing
- The right not to be subject to automated decision-making
To exercise any of these rights, please contact us at the email address below. We will respond within one month.
Children's Privacy
Our website is not directed toward children under the age of 16. We do not knowingly collect personal data from children. If we become aware that we have inadvertently collected data from a child under 16, we will take immediate steps to delete it.
Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with a revised Last Updated date. We encourage you to review this policy periodically for updates.
Contact Information
If you have any questions, concerns, or requests regarding this Privacy Policy, please contact:
Cyrus Ashfield
10 Meridale Street, Robertson QLD 4109, Australia
Email: [email protected]
