UK GDPR Compliance
This page explains how Glastonbury Appliance Repair Services complies with the UK General Data Protection Regulation (UK GDPR), which governs the protection of personal data in the United Kingdom.
Scope and Applicability
Glastonbury Appliance Repair Services is an informational blog website offering local appliance repair services in Glastonbury. We do not operate a user registration system, collect customer accounts, or maintain a database of personal information. However, we may collect limited personal data through automated means such as web server logs, cookies, and analytics tools to understand website traffic and improve user experience. This data is processed in accordance with the UK GDPR.
Your Rights Under UK GDPR
Under the UK GDPR, you have the following rights regarding your personal data:
- Right of access – You may request confirmation of whether we process any of your personal data and receive a copy of it.
- Right to rectification – You may request correction of any inaccurate or incomplete personal data we hold.
- Right to erasure – You may request deletion of your personal data where there is no compelling reason for its continued processing.
- Right to restriction of processing – You may request that we limit how we use your data under certain conditions.
- Right to data portability – You may request your data in a structured, commonly used, and machine-readable format.
- Right to object – You may object to our processing of your data based on legitimate interests, including profiling.
How We Comply
We have implemented technical and organisational measures to ensure data protection by design and by default. We do not store personal data in identifiable formats. Any data collected via analytics tools (e.g., Google Analytics) is anonymised and aggregated. We do not share personal data with third parties for commercial purposes. Our website uses only essential cookies for functionality and performance, with user consent obtained via a cookie banner.
Data We Process
Any personal data we may process is limited to:
- IP addresses (anonymised)
- Browser type and device information
- Pages visited and time spent on site
- Cookie identifiers (for session and preference tracking)
This data is not linked to any individual’s name, address, or contact details.
Legal Basis for Processing
Our processing of personal data is based on legitimate interests under Article 6(1)(f) of the UK GDPR. These interests include: ensuring website functionality, improving user experience, measuring site performance, and maintaining security. We balance these interests against your rights and freedoms, and we do not process data where such interests are overridden.
How to Exercise Your Rights
To exercise any of your rights under the UK GDPR, please contact us by email at [email protected]. Include your full name, the nature of your request, and any relevant details (e.g., IP address or cookie ID if known). We will respond without undue delay.
Response Timeframes
We are required by UK GDPR to respond to your request within one month of receipt. In complex cases, we may extend this period by up to two additional months and will inform you of any delay and the reasons for it.
No Discrimination Policy
We will not deny you services, charge different prices, or provide a different level of service because you have exercised your rights under the UK GDPR.
Updates and Changes
We may update this page periodically to reflect changes in law or our practices. The most recent version will always be posted here with an updated effective date. You will be notified of material changes via a notice on our website.
Contact Information
If you have any questions about this compliance page or wish to lodge a complaint, please contact:
Cyrus Ashfield
10 Meridale Street, Robertson QLD 4109, Australia
Email: [email protected]
You also have the right to lodge a complaint with the UK Information Commissioner’s Office (ICO), the supervisory authority for data protection in the UK: ico.org.uk.
