Terms of Service

Introduction

This Terms of Service agreement outlines the policies and procedures of Glastonbury Appliance Repair Services related to the use of our website and services. By accessing or using our services, you agree to be bound by these terms and our Privacy Policy. Should you not consent to any part of these terms, you must cease using our services immediately. We encourage you to review these terms periodically for updates.

Service Description

Glastonbury Appliance Repair Services provides professional repair solutions for various household appliances within the Glastonbury area. Our services cover washing machines, refrigerators, ovens and other related appliance repairs, aiming to ensure prompt and efficient solutions. All customers are encouraged to understand the scope and limitations of our services, which may change based on evolving business needs or technology.

Service Area and Availability

Our services are primarily available to residents within the Glastonbury area. We aim to serve requests diligently, subject to technician availability and logistical considerations. Service requests may need scheduling adjustments due to unforeseen circumstances or prior commitments. Communication with customers regarding service expectations, appointment times and any potential delays is a priority.

Customer Obligations

As a customer, you agree to provide accurate and truthful data during the service request process, ensuring we can deliver our services effectively. You are also responsible for authorizing our technicians to enter premises for repair tasks, offering a safe working environment. Any information supplied must be legitimate, as inaccuracies can result in service delays or termination at our discretion.

Compliance with Laws

Customers are expected to use our services in compliance with all applicable laws, regulations and standards in the United Kingdom. Our services should not be used for undertaking illegal activity or in any manner that could cause harm or disruption to others.

Limitations of Liability

While our objective is to render reliable and top-quality repair services, our liability for any service failure is limited to the maximum extent permitted by UK law. This includes liability for undone repairs, subsequent issues or other consequential damages. No action may be brought against Glastonbury Appliance Repair Services more than one year after the occurrence of the underlying event.

Warranties and Disclaimers

We provide our services ‘as is’ and disclaim any implied warranties pertaining to our service quality or suitability for specific purposes, to the legal extent of UK law. All express and implied warranties are subject to these terms.

Payment and Pricing

Service fees and pricing structures are communicated upfront during the consultation process. All payments are to be made following service completion unless prior agreements state otherwise. We reserve the right to adjust pricing or apply additional charges for specialized services, which will be discussed beforehand.

Data Protection and Privacy

Maintaining customer privacy is essential. Our Privacy Policy details how we collect, use, and protect your personal information in a compliant manner. For queries, please reach out via [email protected].

Third-Party Services

Our services may occasionally incorporate third-party functionalities, software, or solutions. Any third-party element or service is subject to their respective terms and responsibilities, and we are not liable for third-party actions or service malfunctions.

Modification of Terms

We reserve our right to alter or amend these terms at any given time, reflecting in immediate or notified changes on our website. Ensuring familiarity with our terms before using our services is each customer's responsibility.

Contact Information

For further information regarding this agreement, reach out to us at our postal address: 10 Meridale Street, Robertson QLD 4109, Australia, or email us at [email protected].